Choose the right candidate for right profile is one of the important tasks which a retail HR does on regular basis for which certain questions will be asked at the time of interview. Firstly, you need to shortlist the candidate through various job portals working in competitive Brand. You need to take candidate telephonic interview & check whether the candidate fits for the profile. After shortlisting of candidate will be called for face to face interview for which certain questions will be asked:
What are your current Roles & Responsibilities?
What KPI’s (Key Performance indicators) you follow in your current Organization?
What is the footfall of current store which you are handling?
What is conversion rate of your current store?
How you handle angry customer?
Can you give example wherein you have resolved conflict between two colleagues?
What strategies you follow to motivate employees?
What strategies you follow to achieve store targets?
What is your method of monitoring inventory levels?
Why you want to leave your current job?
How you handle employee facing difficulty to achieve target?
What is your current salary?
What’s your salary expectations?
What motivates you to Join XYZ company?
Why Customer Service is important in Retail?
How to handle new retail outlet?
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Very helpful artical
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Thanks
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